INSIGHTS
Blog
Field notes on AI-powered business software, automation and getting off the SaaS treadmill.
14 July 2026
How to replace ten tools with one system without stopping the business
Most consolidation projects fail on sequencing, not technology. The order you replace things in decides whether the business notices — and whether anyone still believes in the project by month three.
16 June 2026
AI agents in business operations: what they really automate
Agents are good at work that is repetitive, well-bounded and evidenced in your data. They are bad at judgement calls with consequences. Knowing where the line sits is most of the value.
12 May 2026
The real cost of SaaS sprawl — and how to actually calculate it
The licences are the cheap part. The expensive part is the labour spent moving data between tools that were never designed to speak to each other. Here's how to put a number on it.
14 April 2026
What AI business management software actually is (and what it isn't)
Every vendor now claims AI. Almost all of them mean autocomplete. The distinction that matters is whether the AI can act inside your data — or only talk about it.
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